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data protection

1. Introduction
Welcome to the website of Schanzlwirt. Protecting your personal data is very important to us. This privacy policy informs you about how we collect, process, and protect your data when you use our website.

2. Data Controller
The responsible entity under data protection laws is:
RGC Schanzlwirt GmbH
Leonhardplatz 4, 8010 Graz
+43 676 4809930
office@schanzlwirt.at
www.schanzlwirt.at

3. Collection and Processing of Personal Data
We collect personal data when you visit our website, make a reservation, or contact us. This includes:

  • Contact Form and Reservations: First name, last name, email address, phone number, number of guests, date, and time of reservation.

  • Usage Data: IP address, date and time of access, pages visited on our website, referrer URL (the page you visited before reaching our website).

4. Purpose of Processing
We process your personal data for the following purposes:

  • Managing reservations and responding to inquiries.

  • Sending confirmations and reminders for reservations.

  • Providing information about our restaurant and offers (e.g., newsletters, promotions).

  • Improving the user experience on our website.

5. Legal Basis for Processing
The processing of your data is based on the following legal grounds:

  • Consent: When you voluntarily provide your data, e.g., when making a reservation or signing up for the newsletter.

  • Contract Performance: Processing is necessary to confirm and manage reservations.

  • Legitimate Interest: We process your data as needed to operate our business, such as improving our website.

6. Disclosure of Data to Third Parties
We only share your personal data when necessary to fulfill our contractual obligations or if you have explicitly consented. Recipients may include:

  • External service providers, such as email marketing services or reservation platforms that assist us in delivering our services.

  • Authorities, if required by law.

7. Data Retention
We retain your personal data only as long as necessary to fulfill the intended purpose. For example:

  • Reservations: Your data will be stored for the duration of the business relationship and beyond, as required by legal retention periods.

8. Your Rights
Regarding your personal data, you have the following rights:

  • Right to Access: You can request information about the personal data we store about you.

  • Right to Rectification: You can request correction of inaccurate or incomplete data.

  • Right to Erasure: You can request deletion of your personal data, provided there are no legal retention obligations.

  • Right to Restriction of Processing: You can request to limit the processing of your data.

  • Right to Object: You can object to the processing of your data if it is based on legitimate interests.

To exercise these rights, please contact us using the details provided above.

9. Cookies and Tracking Technologies
Our website uses cookies to improve the user experience. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may affect the functionality of the website.

10. Data Security
We implement appropriate technical and organizational measures to protect your personal data from loss, misuse, and unauthorized access. Our security measures are regularly reviewed and updated to reflect technological advancements.

11. Contact
If you have questions about data protection or the processing of your personal data, feel free to contact us:

RGC Schanzlwirt GmbH
Leonhardplatz 4
8010 Graz
office@schanzlwirt.at

12. Changes to the Privacy Policy
We reserve the right to update this privacy policy as needed to reflect changes in legal requirements or our services. The current version is always available on our website.

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